Support Services Officer
Job No:
NWRH199
Location:
Mount Isa
Temporary role until December 2026, with the possibility of extension.
Are you an organised and people-focused professional who thrives in a fast-paced, purpose-driven environment? NWRH is looking for a Support Services Officer to join our Mount Isa team in a temporary full-time role through to December 2026, playing a vital role in supporting the delivery of essential services to our community.
About the Role
As a Support Services Officer, you will provide efficient, accurate and reliable administrative support to ensure the smooth operation of our programs. This is a dynamic role where no two days are the same, you’ll be the backbone of the team, supporting both staff and clients while helping deliver high-quality services across the region.
What You'll Be Doing
In this varied role, you will:
- Provide frontline customer service, including responding to client enquiries
- Maintain accurate client records and data systems
- Coordinate service delivery activities, including scheduling and client communication
- Support reporting, data entry and administrative processes
- Liaise with internal teams and external service providers
- Assist with general office coordination, supply purchasing and event support
- Coordinate travel bookings for staff
- Oversee fleet management and vehicle requirements
- Organise building maintenance for offices and properties in Mount Isa and Cloncurry
About You
You are someone who:
-
- Has strong communication skills and enjoys helping others
- Is highly organised with great attention to detail
- Can manage competing priorities and work both independently and in a team
- Is confident using computers, systems and administrative tools
- Values confidentiality, professionalism and cultural respect
What We Offer
- Salary between $55,805 – $70,441 (dependent on experience and qualifications)
- Based in Mount Isa
- Salary packaging options up to $15,900 per annum
- Generous leave entitlements, including 5 weeks annual leave + 17.5% leave loading
- 12% employer superannuation contribution
- A supportive, collaborative team environment making a real impact in the community
Requirements
- Experience in administration or a similar role
- Strong computer and organisational skills
- Current driver’s licence
- Valid Blue Card and NDIS Clearance (or ability to obtain)
- Eligibility to work in Australia
We love our work- so will you!
This is more than just an admin role, you’ll be contributing to meaningful work that supports individuals and families across the community. If you’re looking for a role where you can make a difference while growing your career, we’d love to hear from you.
For more information, please contact Cianne Denyer on cianne.denyer@nwrh.com.au
Please note:
NWRH is committed to child safety. All roles require pre-employment screening, including referee checks, a current Blue Card, Australian Federal Police check, and NDIS Worker Screening Check prior to commencement.
About NWRH
NWRH is a vibrant, leading not-for-profit provider of community and outreach-based allied health, mental health, aged care, wellbeing and disability services. We’ve been providing services to more than 50 communities throughout regional, rural and remote Australia since 1993.
NWRH harnesses the diversity, energy and professionalism of a large team of multidisciplinary healthcare professionals. We share a commitment to cultural competency, providing a comprehensive and robust model of healthcare service delivery.
At NWRH, you’ll have the opportunity to work in rural, remote and regional locations, be part of a supportive, multidisciplinary team and feel rewarded by the real difference we make in people’s lives. Grow, both personally and professionally, and set yourself up for success throughout your career!