Counsellors & Mental Health Professionals
Job No:
NWRH180
Location:
Townsville/Mount Isa/Cairns
Locations: Cairns • Townsville • Mount Isa
Employment: Full-time (multiple vacancies)
Make a real difference across North & West Queensland. NWRH is seeking enthusiastic Counsellors and Mental Health Professionals to join our team delivering high-quality support through Carer Gateway (Townsville & Mount Isa) and Stepped Care Psychological Therapies (Cairns).
Come for the life experience, stay for the lifestyle.
WHY NWRH?
Salary: From $73,000 to $91,000 + super (depending on experience/qualifications)
Leave: 5 weeks annual leave + 17.5% loading
Benefits:
- Salary packaging ($15,900)
- Birthday leave
- Paid parental & partner leave
- Recognition bonus ($500 at 2 years)
- Rental subsidy (Mount Isa)
- Relocation assistance
- Monthly professional supervision
- Development pathways (including MH Social Worker accreditation support)
- Supportive, multidisciplinary team environment
AVAILABLE ROLES
COUNSELLOR – CARER GATEWAY (Townsville & Mount Isa)
Provide in-person counselling to Carer Gateway clients experiencing stress, anxiety, depression and low mood due to their caring role. Sessions must align with the In-Person Counselling Service Design and Guidelines.
Key Responsibilities
• Deliver evidence-based counselling (Rogers, CBT, or similar)
• Provide needs assessments, brief interventions and single-session therapy
• Offer psychoeducation, care planning and supported referrals
• Maintain accurate case notes, outcomes & reporting
• Provide community-based and outreach support where required
• Work collaboratively with the local Carer Gateway team and stakeholders
Required Accreditation (Contractual Requirements)
You must have:
- Accreditation with ACA, PACFA, AASW, or equivalent
- Recognised qualification in counselling, psychotherapy or social work
- Minimum 3 years’ counselling experience in Australia
- Experience delivering Rogers/CBT-based therapies (or similar evidence-based practice)
MENTAL HEALTH PROFESSIONAL – STEPPED CARE (Cairns)
Provide structured psychological therapies to individuals across the lifespan experiencing mild–moderate and, where appropriate, high-intensity mental health needs through PHN-funded Stepped Care Psychological Therapies.
Key Responsibilities
- Deliver evidence-based therapies & brief interventions
- Complete clinical assessments and structured treatment plans
- Use pre- and post-outcome measures
- Provide care coordination, referrals & liaison with providers
- Deliver therapy face-to-face, telehealth and occasional outreach
- Work with children, adolescents, adults and families
- Contribute to quality improvement and reporting
Required Accreditation (Contractual Requirements)
You must have:
- AASW, ACA, PACFA, AHPRA (Provisional or Registered Psychologist), or equivalent
- Recognised qualification in counselling, psychotherapy or social work
- Minimum one year’s experience in a similar role in Australia
- Competence in CBT, Rogers, or related evidence-based therapeutic modalities
ABOUT YOU (for both streams)
• Strong therapeutic capability and professional judgement
• Ability to build rapport quickly and work collaboratively
• Cultural capability and commitment to inclusive practice
• Digital confidence (clinical systems, telehealth, documentation)
• Ability to travel for outreach (varies by role)
• High level of ethics, integrity and confidentiality
Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
MANDATORY REQUIREMENTS
• Blue Card (or eligibility to obtain)
• NDIS Worker Screening
• National Police Check
• Current C Class driver’s licence
• Full Australian working rights
QUESTIONS?
Contact Human Resources at hr@nwrh.com.au
APPLY NOW
Help improve mental health outcomes across North & West Queensland — and enjoy a rewarding career in a supportive, values-driven organisation.
We’re reviewing applications as they arrive—apply today!
Come for the life experience, stay for the lifestyle.
About NWRH
NWRH is a vibrant, leading not-for-profit provider of community and outreach-based allied health, mental health, aged care, wellbeing and disability services. We’ve been providing services to more than 50 communities throughout regional, rural and remote Australia since 1993.
NWRH harnesses the diversity, energy and professionalism of a large team of multidisciplinary healthcare professionals. We share a commitment to cultural competency, providing a comprehensive and robust model of healthcare service delivery.
At NWRH, you’ll have the opportunity to work in rural, remote and regional locations, be part of a supportive, multidisciplinary team and feel rewarded by the real difference we make in people’s lives. Grow, both personally and professionally, and set yourself up for success throughout your career!