Support Services Officer (Administration Officer)- Mt Isa

Come for the life experience, stay for the lifestyle

Ready to take your admin career to the next level- and make a real difference while you do it?

North and West Remote Health (NWRH) is on the lookout for a dynamic, detail-loving, people-smart Support Services Officer to join our Wellbeing Team in Mount Isa. 

If you thrive on variety, love keeping things organised, and enjoy being the go-to person in a busy, purpose-driven office — this role is for you!

Skills and Experience

You’ll be the backbone of our Wellbeing team — keeping things running smoothly, supporting staff, and helping our services reach the people who need them most. Expect a mix of:

• Front-of-house vibes: manage phones, emails, mail, and greet visitors with warmth
• Admin wizardry: coordinate travel schedules, purchase orders, invoices, and bookings
• Data magic: managing maintain referral systems and collate service statistics
• Customer connection: sharing info about NWRH services and being a helpful voice
• Office organisation: keeping our filing system sharp and up-to-date

What you'll bring

• Confident communicator with great people skills
• Strong attention to detail and organisation
• Proficiency in Microsoft Office and spreadsheets
• Calm under pressure, adaptable, and proactive
• A positive attitude and team-player mindset

Why you'll love working with us

At NWRH, we’re more than a health organisation — we’re a community. You’ll join a tight-knit Mount Isa team, backed by a region-wide network of professionals who care deeply about what they do. It’s meaningful work with real impact — and plenty of variety along the way.

About the pay and benefits

• Starting salary from $58,451 + super (negotiable based on experience)

• Salary packaging up to $15,900

• 5 weeks annual leave + 17.5% leave loading

• Continuous professional development opportunities

• Paid parental and partner leave

• Employee Assistance Program (for you and your family)

• Birthday leave – take your special day off on us!

• Service recognition bonus – $500 after 2 years of service

• Work with a supportive, dynamic, and innovative leadership team

Next Steps

Don’t quite meet every single requirement, but still think you’d be a great fit? We’d love to hear from you!

Click ‘Apply Now’ to start your journey with NWRH, or contact Roylene Enoka at roylene.enoka@nwrh.com.au for a confidential chat.

We love our work — and so will you.

About NWRH

At North and West Remote Health, we deliver allied health, mental health, wellbeing, and community support services across rural, regional, and remote Queensland.

Our multidisciplinary team supports more than 50 communities — including Townsville, Mount Isa, Longreach, Normanton, Doomadgee, Cloncurry, and Mornington Island — to improve physical, social, and emotional wellbeing.

Please note:

• You must have the right to live and work in Australia
• You may be required to travel by road and/or in small planes to communities distant from your catchment area on a regular basis, so must be comfortable with this aspect of the role
• A ‘C’ class Driver’s License (manual preferred) is also an essential requirement
• All final applicants will be asked to consent to a criminal record check, and NDIS Worker Screening Check, and Blue card (if not AHPRA registered).
• Indigenous Australians are strongly encouraged to apply. 
• We encourage people with disabilities who have relevant skills and experience to apply for any advertised vacancies.

Please note that unsolicited resumes from recruitment agencies will not be accepted.