Support Services Officer – Townsville
Job No:
NWRH170
Location:
Townsville
Bring your organisation skills to a role with purpose at NWRH
North & West Remote Health (NWRH) is seeking a reliable and proactive Support Services Officer to provide high-quality administrative, facilities, and travel support to our Townsville office. This is a part-time position (3 days per week), perfect for someone who enjoys variety and thrives on keeping things running smoothly.
What you’ll be doing
In this varied and rewarding role, you will:
- Travel Coordination – booking flights, cars, and accommodation in line with company policy, managing suppliers, keeping accurate records, and ensuring compliance with safety, budget, and policy requirements.
- Fleet Management – managing vehicle bookings and scheduling, coordinating servicing, repairs, and equipment checks.
- Property & Facilities Support – coordinating leases, repairs, contractors, office equipment, and safety matters across the workplace.
- Office & Reception Support – welcoming clients, managing room bookings, ordering supplies, and supporting team meetings and events.
- Clinician Support – assisting with scheduling, correspondence, supplies, and troubleshooting travel or accommodation issues.
- Administrative & IT Support – scanning/uploading documents, preparing correspondence, printing, and basic IT troubleshooting.
What we’re looking for
We’d love to hear from you if you have:
- Strong communication and customer service skills.
- Experience in administration, reception, or office coordination.
- Highly organised with attention to detail and the ability to prioritise tasks.
- Proficient with Microsoft Office and confident with systems/data entry.
- Current driver’s licence, Police Check (or eligibility to obtain), QLD Blue Card and NDIS Worker Screening (or eligibility to obtain), and working rights in Australia.
(Experience with travel logistics, property/fleet management, or facilities coordination will be highly regarded.)
Why NWRH?
- Part-time role – 3 days per week, based in Townsville.
- Competitive salary with generous salary packaging benefits (up to $15,900 tax-free).
- 5 weeks annual leave + 17.5% leave loading (pro rata)
- Birthday Leave
- Flexible, supportive, and inclusive workplace.
- Recognition of Service ($500 after 2 years of service!).
Ready to apply?
Take the next step in your career with NWRH! We’re reviewing applications as they arrive—apply today!
About NWRH
NWRH is a vibrant, leading not-for-profit provider of community and outreach-based allied health, mental health, aged care, wellbeing and disability services. We’ve been providing services to more than 50 communities throughout regional, rural and remote Australia since 1993.
NWRH harnesses the diversity, energy and professionalism of a large team of multidisciplinary healthcare professionals. We share a commitment to cultural competency, providing a comprehensive and robust model of healthcare service delivery.
At NWRH, you’ll have the opportunity to work in rural, remote and regional locations, be part of a supportive, multidisciplinary team and feel rewarded by the real difference we make in people’s lives. Grow, both personally and professionally, and set yourself up for success throughout your career!