Team Leader (Mental Health Program)

About the Mental Health Program

NWRH is part of a Regional Provider Network, that is taking a new approach to delivering client centered mental health services.

Partnering with several providers, our services take a collaborative approach, integrating different aspects of the mental health care system, to deliver a cohesive, easy to access, system of mental health care.

We seek a Team Leader who is willing to work as part of this system and who is committed to the key guiding principles:

• Support starts at time of asking

• Every interaction builds confidence in the system
• Overwhelmingly compassionate
• Outcomes that really matter
• The system stretches, not the person

These principles provide the foundation for the system and guide service delivery. For more information on the key guiding principles please click here.

Further information about the Stepped Care Model can be found (view on NWRH website):

NQPHN Stepped Care Summary Report.pdf

Mental health and alcohol and other drugs | Northern Queensland Primary Health Network (nqphn.com.au)

Team Leader

• Career opportunity to manage a portfolio of mental health programs
• Make a difference to people in rural & remote communities
• Join a community-based organisation
• Full time – salary range between $98,000 to $112,000 PLUS superannuation, leave loading, 5 weeks annual leave & salary packaging options.
• Relocation assistance available
• Townsville offers a great lifestyle including great schools, recreational activities and access to James Cook University

About the Organisation

Established in 1993, North and West Remote Health (NWRH) delivers community and outreach-based counselling, psychological intervention, allied health, aged care, mental health, wellbeing and disability services. We have a large and diverse team of healthcare professionals to service the needs of communities in regional, rural and remote Australia.

Please visit our website for more information or check out this video to see our incredible team in action and hear from some of our team on why NWRH is a great place to work! 

Your new career awaits!

An opportunity exists for the right person to join NWRH in a Team Leader role.

Reporting to the General Manager Mental Health, as Team Leader you will be responsible for the efficient operational management of a range of Mental Health programs across the Townsville, Cairns, Mackay and western regions, (including Hughenden and Richmond and Croydon and Georgetown) and neighbouring catchment areas in North Queensland.

In this role you will be responsible for:

• Recruitment and retention of staff;
• Supervision and monitoring of a team of staff working in rural and very remote areas;
• Management of data/documentation and reporting;
• Manage the performance of a range of programs in line with contractual KPI’s;
• Travel throughout the service region.

This is a leadership position, with strong focus on clinical governance and support of clinical staff.

About You

To be considered candidates must hold a tertiary qualification in a relevant mental health discipline, and or health management to enable them to provide direct client services as required.

We are seeking a highly skilled professional with:

• Excellent communication and personnel management skills and sound knowledge of workplace health and safety matters.
• An excellent understanding of the national standards that relate to client data management and documentation and the ability to implement these standards to a high level.
• Extensive experience in reporting and contract management in rural and remote areas.

An awareness of Indigenous health issues and the ability to work in a culturally sensitive manner, in order to support diverse and multidisciplinary team members will be pivotal to your success. Although not essential, any experience gained in a remote/rural area and/or working within Aboriginal or Torres Strait Islander people, will be highly regarded. 

Please note: Any further enquiries about the role, location or requirements can be directed to Marianna Masiorski by email at marianna.masiorski@nwrh.com.au 

We love our work

If you have a solid sense of commitment to working collaboratively, enjoy outreach travel (as required), connecting with people in remote communities, this could be the role for you!

You’ll be joining a genuine network of support, from your colleagues across Queensland, to the wider NWRH team of allied health professionals.

The range of additional benefits, include:

• Salary starting at $98,000 (commensurate on experience)
• Up to $15,900 salary sacrificing;
• Annual leave loading of 17.5%;
• 5 weeks annual leave;
• 10 days paid professional development leave;
• Have your birthday off on us!
• Paid Parental Leave;
• Paid Partner Leave;
• Recognition of Service ($500 after 2 years of service!) and
• Relocation Assistance

Why you'll love working with NWRH!

Living and working in Townsville offers many lifestyle benefits associated with North Queensland. Great schools, housing and recreational activities, James Cook University, career opportunities in a relaxed Queensland region attract many people to the growing and dynamic region.

Above all, you will benefit from joining a diverse and passionate organisation truly dedicated to the health and wellbeing of their clients.

Please note:

• You must have the right to live and work in Australia to be considered for this role;
• All final applicants for this position will be asked to consent to a criminal record check and other compliance requirements;
• Indigenous Australians are strongly encouraged to apply.