Community Programs and Contracts Compliance Manager

Job No: 106908
Location: Mount Isa

  • Newly created, challenging and pivotal role for an experienced leader
  • Full-time role, based in Mount Isa - 'The Oasis of the Outback'.
  • Highly attractive remuneration package circa $140,000, inclusive of base salary, rental and travel subsidy, relocation assistance and more!

About North and West Remote Health (NWRH)

Leaders in the delivery of community based aged care, allied health, wellbeing, disability and outreach services in remote Australia since 1993, North and West Remote Health (NWRH) harnesses the diversity, energy and professionalism of a large team of multidisciplinary health care professionals delivering comprehensive healthcare services in remote and indigenous communities across Australia.

This dynamic and evolving organisation continues to break new ground in the provision of direct health services and preventative health programs and is a leading advocate for rural and remote health care.

Please visit our website for more information, including this video to see our incredible team in action, or check out the video below and hear from some of our team on why NWRH is a great place to work!

Your new career awaits!

North and West Remote Health (NWRH) now has an exciting and rewarding opportunity for a driven and highly organised Community Programs and Contracts Compliance Manager to join their team full-time, based in Mount Isa - 'The Oasis of the Outback'.

Reporting to the Executive Manager Health Services, your primary role will be to review, plan and organise NWRH's Community Programs in order to increase the community care quality and productivity, whilst effectively responding to changes in the internal and external operating environments.

This is a newly created hybrid role, working across change, project and contracts management in addition to business development, where you will build the Community Care client base, improve the integration of Community Care with other service streams and improve the implementation of new contracts across NWRH.

This will be achieved by:

  • Leading organisation-wide service planning, logistics and operational delivery oversight for community, aged and disability programs;
  • Initiating and maintaining business relationships focused on revenue generation and/or generating service efficiencies and mutually beneficial partnerships;
  • Creating, leading and fostering a culture of performance against contract deliverables across responsible programs;
  • Embedding cultural competency in all areas of delegation and program responsibility; and
  • Identifying and responding WHS needs for quality improvement, developing and implementing WHS systems, process and accountability in order to satisfy legislative requirements. 

To view the full position description, please click here.

For any questions or further enquiries please contact Jeremy Palmer, Executive Manager - Health Services on 07 4781 9300 or by email

(Please note the NWRH office will be closed from 22nd December, 2018 - 1st January, 2019, re-opening on 2nd January, 2019).  

About You

NWRH is seeking a degree qualified professional with strong commercial acumen and demonstrated experience in leading and applying contemporary Project Management methodology and achieving Business Development outcomes.

You will have experience in Change Management, Contracts Management (including Procurement, Auditing and Reporting) and Compliance achievement across teams.

This is a challenging role that will see you hitting the ground running in terms of quickly understanding NWRH's business units and operations, interpreting current operations in comparison to long-term strategic organisational goals and managing and driving the changes required to achieve those goals. You'll be leading and directing a multicultural team comprised of multiple business units across 44 dispersed locations throughout North and West QLD, along with all the operational, managerial and logistical circumstances that encompasses this; as such excellent organisational and managerial skills are required.

You'll need to combine a tough and disciplined leadership approach with a negotiating, consultative communications style that enables you to confidently and effectively represent NWRH in discussions with all stakeholders, from people of diverse cultures through to other health/hospital services, members of the NDIA and other high-level stakeholders.

While not a requirement of the role, the ideal candidate will also possess post-graduate qualifications in administration or management, with demonstrated experience in the Health, Aged Care or Disability Industry highly regarded, especially in relation to Community Care and Government Funding.

Please note: Regular travel to business units within your area of operations will be required, as such you must be comfortable with travelling by road and on occasion, light aircraft, and possess a current unrestricted Australian Driver's Licence.

Why you'll LOVE working with NWRH

Whether you are looking for a change of scenery, a new adventure or a chance to give back to the community, this is an opportunity to make a real and valuable contribution in a senior leadership role. 

NWRH is one of the largest health service providers in Central and North West Queensland. You'll be joining a vibrant community in Mount Isa, and a close-knit team where you will be well supported and have plenty of learning and ongoing professional development opportunities!

The successful candidate will receive a highly attractive salary package circa $140,000, including a base salary (commensurate with your skills, experience and qualifications) and a range of benefits:

  • Salary sacrificing options up to $15,900; 
  • 5 weeks annual leave;
  • Rental subsidy;
  • Travel subsidy;
  • Leave loading of 17.5%; and
  • Relocation assistance (negotiable)

Furthermore, you will have have the autonomy and independence to really make this role your own, drive the future of NWRH and forge your own career path with significant opportunities for ongoing career development!

Please note:

  • You must have the right to live and work in Australia to be considered for this role;
  • All final applicants for this position will be asked to consent to a criminal record check; and
  • Indigenous Australians are strongly encouraged to apply.


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